Toll Free Service
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A toll-free telephone number or freephone number is a telephone number that is billed for all arriving calls instead of incurring charges to the originating telephone subscriber. For the calling party, a call to a toll-free number from a landline is free of charge.
A toll-free, freecall, freephone, 800, 0800 or 1-800 number is identified by a dialing prefix similar to a geographic area code, such as 800. Specific service access numbers vary by country.
Benefits of Toll Free Service
Established Business
Toll-free numbers work to create a good impression whether you are an organization of one or a company with several employees and give you a competitive advantage to help stand out in a crowded marketplace.
The public perception is that companies that have toll-free numbers are big and established, so having one associated to your business gives customers the impression that it’s well-established, successful and operates on a national level.
Expand Your Reach
Since toll-free numbers are location independent, the entire U.S. becomes a “local” calling area for your customers. Giving your business a national presence with its own toll-free number allows it access to a much wider audience, and thereby, a wider arm for reaching potential clients.
Track Calls
A toll-free number also helps you capture more business from the customers who call. Instead of plain-old caller ID, which can be blocked or spoofed, toll-free numbers use a special service called Automated Number Identification (ANI) to show you the true phone number of the person calling.