When it comes to business and enterprise technologies, cloud-based services like Contact Center as a Service (CCaaS) implementations are accelerating....
Is Your Network Ready for the Cloud? Network Modernization for Cloud-First Enterprises
The cloud is starting to take over nearly all aspects of IT and empowering the modern enterprise to innovate quicker, deliver faster and provide a bet...
How to Determine Your Cloud Server Requirements?
You may be new to everything that is ‘the cloud.’ However, that shouldn’t stop you from deploying your website, application, or platform to a pu...
Top 20 Cloud Computing Terminology and Definitions You Need to Know
With the rapid rise in cloud adoption, it’s important to know of the key cloud computing terms and definitions. Many of us are still trying to wrap ...
How Secure is the Cloud? Is it More or Less Secure Than Colocation?
It has long been said that the cloud is not secure and that security threats pose major issues for businesses. This is especially true with businesses...
What is Kubernetes? Why Your Business Should Use It for Containerized Workloads
You’ve heard of Kubernetes, right? What about Docker? How about containers and microservices? If you’ve never heard of Kubernetes, ...
Why Your Business Needs a Cloud Direct Connect?
In simple terms, a cloud direct connect establishes a dedicated network connection from your premises to one or more cloud providers. This makes it po...
What’s the Difference Between a Contact Center and a Call Center?
Many professionals use the terms “call center” and “contact center” interchangeably. However, there is a world of difference between the two. ...
Google Teams up with VMware to Bring More Enterprises to its Cloud
Google’s cloud-computing unit announced a new partnership with Vmware, aiming to widen its enterprise base. With the new deal, Google Cloud will beg...
IBM and AT&T Announce Multi-Year Strategic Alliance
IBM has entered into a multiyear cloud computing deal with AT&T. Under the agreement, AT&T Business Solutions, the division of the carrier tha...