I had the pleasure of interviewing Charlie Pagliazzo, VP of Channel at Granite Telecommunications about the company and its history, telecommunication...
What is the OSI Model? OSI Model Layers Explanation and Mnemonic
What do you think of when you hear the terms OSI model or seven layers? For those in IT, it might bring you back to the days of studying for the ...
When to Use Dark Fiber? Who’s Dark Fiber Best For?
When do you use dark fiber? Who’s dark fiber best suited for? What are the benefits of dark fiber service? In this article, I will explain what dark...
Top Benefits of Remote Work for Employers and Employees
Although a contributing factor, the 2020 pandemic wasn’t the only driving force behind the rise of remote work. It may seem like a relatively new fa...
Datacenters.com Launches Network Services on the IGNITE Project Platform®
Datacenters.com, the leading technology platform and marketplace for colocation, cloud and connectivity, announces the launch of network services...
Top 30 Call Center Terms and Metrics (KPIs) You Must Know
Agree or disagree? Your “call center” serves as the voice of your company, brand, products, and services. This is true whether your call center is...
Top Reasons to Migrate from On-Premise to Cloud Contact Center Solution
When it comes to business and enterprise technologies, cloud-based services like Contact Center as a Service (CCaaS) implementations are accelerating....
Is Your Network Ready for the Cloud? Network Modernization for Cloud-First Enterprises
The cloud is starting to take over nearly all aspects of IT and empowering the modern enterprise to innovate quicker, deliver faster and provide a bet...
How to Determine Your Cloud Server Requirements?
You may be new to everything that is ‘the cloud.’ However, that shouldn’t stop you from deploying your website, application, or platform to a pu...
Top 20 Cloud Computing Terminology and Definitions You Need to Know
With the rapid rise in cloud adoption, it’s important to know of the key cloud computing terms and definitions. Many of us are still trying to wrap ...